Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Convenient
Friendly staff
Pricey
Not ideal location
8.0/10
Great
Rooms
8.0
Location
8.3
Service
9.0
Dining
7.8
Guest reviews
8.0/10
based on 6 reviews
4/5
based on 690 reviews
9.2
9.2/10 based on 4271 reviews
#108 of 398 hotels in Vienna based on Tripadvisor
Arthur
United Kingdom,
February
2024
8.2/10
The hotel had a mix of positives and negatives. The rooms were a bit small and without a view, yet they were clean, comfortable, and had a great bathroom with instant hot water. The service was exceedingly helpful and friendly. The location was excellent for sightseeing, though a bit challenging to find. Dining options were diverse and delicious, with reasonable prices for the quality. Overall, a decent stay with some room for improvement.
Rooms
8.0
The rooms, although lacking a view and a bit small, were clean, comfortable, and had a modern bathroom with instant hot water.
Service
9.0
The staff went out of their way to help and were extremely friendly and obliging.
Location
8.0
The hotel's location was excellent for exploring, within walking distance of major attractions, but a bit tricky to locate initially.
Dining
9.0
The dining options were varied and tasty, offering good value for money.
Facilities
7.0
The hotel facilities were satisfactory, offering everything needed for a comfortable stay.
Herman
United States,
November
2023
8.4/10
I had a pleasant stay at the hotel with its clean and comfortable rooms. The friendly staff made the experience enjoyable. However, the room was small and hot at times. The location was perfect for exploring the city.
Rooms
8.0
The room was cosy and clean with a very good shower. The location was great as well.
Service
9.0
The staff was friendly and helpful throughout our stay.
Location
9.0
The hotel's location is great, walking distance to City Hall, Zweig house, and other remarkable places.
Dining
7.0
The dining experience was nice with a pretty good selection and good coffee.
Facilities
9.0
The hotel offers excellent amenities.
Ben
United Kingdom,
September
2023
8.6/10
My stay at the hotel was delightful. The rooms were spacious, comfortable, and spotless, with a decent bathroom and instant hot water in the shower, making it very pleasant. The location was great, on a quiet street in a nice neighborhood and within walking distance to the Old Town. The dining experience was substantial and delicious, offering many alternatives. However, the price could be a bit high and the location wasn't ideal for me.
Rooms
9.0
The rooms were spacious, comfortable, and spotless with a decent bathroom and an instant hot water shower.
Service
9.0
The service was charming and kind, with very welcoming and efficient staff.
Location
8.0
The location was great on a quiet street in a nice neighborhood, walking distance to Old Town.
Dining
8.0
The dining experience was substantial and delicious, offering many alternatives.
Facilities
The facilities were excellent.
Convenient
Pricey
Martin
United Kingdom,
August
2023
7.6/10
The hotel offers a convenient location close to public transportation and within walking distance to many sites. The rooms, although small and basic, were not very charming but provided the essentials for a comfortable stay. The service was exceptional, with multilingual staff always eager to assist guests. The dining experience, while providing a generous and varied selection, might not meet the expectations of all guests with its different breakfast style. Overall, a decent value for the price paid.
Rooms
7.0
The rooms are quite small and basic, lacking charm and coziness with minimal amenities.
Service
9.0
The staff speaks many languages and are always helpful and kind, going the extra mile to assist with guest needs.
Location
8.0
The location is good, very close to public transportation and key attractions, enhancing the overall visit experience.
Dining
7.0
The dining options are generous and varied but may not cater to all tastes, especially for those expecting a traditional breakfast style.
Facilities
7.0
The hotel provides basic facilities to meet guests' needs during their stay.
Andy
United States,
July
2023
8.4/10
I had a pleasant stay at this hotel. The rooms were comfortable and clean, though a bit small for the price paid. The service was exceptional, with helpful staff always ready to assist with a smile. The location was very convenient for sightseeing but might not be ideal for business meetings. The dining experience was good, with high-quality food but limited variety. Overall, a nice stay with a few minor drawbacks.
Rooms
8.0
The rooms were comfortable and very clean, though a bit small for the price paid.
Service
9.0
The service was amazing, the staff was very polite and always willing to help.
Location
8.0
The location is very good, within walking distance to many tourist sights and close to transportation.
Dining
9.0
The dining experience was very good, with high-quality and nicely served food.
Facilities
8.0
The hotel provided all the necessary facilities for a comfortable stay.
Kathy
United States,
May
2023
8.2/10
I had a wonderful stay at the hotel! The rooms were comfortable and cozy, equipped with everything I needed, although slightly small in size. The service I received was top-notch, with incredibly helpful and friendly staff. The location was fantastic, allowing me easy access to Vienna's main attractions on foot or by bus. The dining experience was decent, although there were some disruptions outside the entrance. Overall, a great value for money choice.
Rooms
8.0
The rooms were clean and warm, with a comfy bed and plenty of closet space.
Service
9.0
The staff was very helpful, responsive, and exceedingly friendly.
Location
9.0
I loved the proximity to the Rathaus Park and the historic central area. Easy access to museums and the U-Bahn station.
Dining
7.0
The dining experience was fine, with a central location and a nice bowl of fruit segments. However, there were some disruptions from people outside.
Facilities
8.0
The facilities were good, but there were some minor disturbances outside the front door.